Reference

Know Your Rules Before You Join

Our Terms & Conditions set the account rules before you enter Live Baccarat, Wild Wild Riches, Volleyball Betting, Aviator, Super Bingo or Fish Hunter.

Indonesia account rulesDANA wallet contextOVO and GoPay checksQRIS payment terms
cozebet Know Your Rules Before You Join
CONTACT PATHS

Reach Us About Term Questions

A terms question should reach the team that can read your account record, not a generic inbox.

Live chat after login Open Help in your account menu and choose Terms & Conditions. We can see the device session, the acceptance timestamp, and the last wallet entry without asking you to repeat details.
Email from your profile Write from the email saved on your account when you need a written reply. Include the clause number, your username, and any DANA, OVO, GoPay or QRIS receipt code tied to the question.
Wallet dispute route For a term issue linked to a deposit or withdrawal, open Wallet, select the entry, then tap Need help. That path attaches the amount, payment rail, time, and status to your message.
ACCOUNT CARE

How We Apply These Terms

The Terms & Conditions are not a wall of legal text we hide behind. We use them to keep account access, cookies, wallet checks, game settlement and data requests consistent.

Account data handling

We use your registration details, login history and wallet records to apply the Terms & Conditions. That includes phone verification, payment-name matching, and account checks before a withdrawal is approved.

Cookie use in terms

Cookies help us keep your session active and show whether you accepted the current Terms & Conditions. If you clear browser data, you may need to log in again and confirm the latest wording.

Security checks

If a login comes from a new device or unusual location, we may pause account actions while checking ownership. The terms allow this so your wallet and game history stay linked to you.

Record retention

We keep acceptance logs, wallet receipts and round records for operational needs and dispute handling. If you ask about an Aviator or Live Baccarat round, we compare the request with saved round data.

Change requests

You can ask us to update account details when your phone number or email changes. We may request proof first, because the terms require account ownership checks before sensitive data is changed.

Policy amendments

When terms change, we publish the new version on this page and may show a notice after login. Continued account use after the notice means the updated wording applies to your activity.

Answers Before You Accept Terms

These answers cover the term questions we see most often before account opening, wallet use, game settlement and data requests. They are written for Indonesia account holders using mobile web, DANA, OVO, GoPay or QRIS. If your case involves a specific transaction or round, contact us with the account email and reference code so we can read the exact record.

You accept the Terms & Conditions covering eligibility, account ownership, wallet use, game settlement, security checks and contact rules. Access depends on local law and is available only where local law permits.

Open Menu > Account > Terms on mobile web after login, or visit /terms-conditions/ directly. We place the current wording there, including any updated rules that apply to your account.

The terms say a deposit is counted when the wallet record confirms receipt. We may compare the payment name, amount, time and reference code before crediting or correcting an account entry.

Yes. We may check account ownership, payment-name matching, round records and prior wallet entries before releasing a withdrawal. These checks are used to apply the terms fairly to the account holder.

We read the round record shown by the game system and compare it with your account history. This applies to categories such as Live Baccarat, Aviator, Fish Hunter and slot-feature rooms.

Yes. Contact us from the email on your profile or through logged-in chat. We may request proof before changing phone, email or wallet details because the terms require ownership verification.

We publish the updated wording on this page and may show a login notice. If you keep using the account after the notice, the updated Terms & Conditions apply to later activity.